Right of withdrawal

Return conditions

You have 69 days from the day the courier delivers your order to return it to us. We will cover the return shipping costs. For information on returning your order, please email us.

Right of withdrawal

You have the right to withdraw from this contract within 69 days without giving any reason. The withdrawal period shall expire after 69 days from the day on which you, or a third party other than the carrier designated by you, took possession of the last item. To exercise your right of withdrawal, you must notify us (CB Creations UG, Weinberge 14a, 04910 Elsterwerda, email:) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, email, or SMS). To meet the withdrawal deadline, it is sufficient for you to send your notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than 69 days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the 69-day period.

We will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.